Utility Payment Arrangement

What is a Payment Arrangement?

A payment arrangement is an agreement with the City of St. George that is made when services of one or more of the utilities supplied to you by the City of St. George is scheduled to be terminated in the very near future on a date which has previously been provided to you. You can request that the termination of service be postponed, giving you an opportunity to pay the arrearage by completing and submitting to the City of St. George Utilities office a payment arrangement.

 

Can someone else make a payment arrangement on my behalf?

No, only the person(s) listed on the utility account may enter into a payment arrangement agreement with the City.

 

How many times can I make a payment arrangement?

Only one payment arrangement can be made per year.

 

Are late fees still assessed when I make a payment arrangement?

Yes, late fees will continue to accrue on the unpaid balance.

 

Can I make a change to my payment arrangement?

No, a payment arrangement may not be changed. Once you submit the payment arrangement to the City of St. George and the City of St. George approves the arrangement, you agree to pay the full balance on the agreement on the scheduled dates.

 

What happens if I miss a payment on my payment arrangement?

Failure to make a payment as required by the payment arrangement will result in the utility services being disconnected the following day without further notice to you. If services are disconnected the account must be paid in FULL to reconnect services. If services are disconnected, there will be a $25.00 fee to have the services reconnected if paid by 4:00 p.m. Otherwise you will be assessed an after-hour charge of $35.00.

 

Are checks accepted as a form of payment to pay on the payment arrangement?

Checks are not accepted towards a payment arrangement. Acceptable forms of payment are in the form of cash, credit card, cashier’s check or money order.