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Frequent Questions





Water and Energy Adminstration
811 East Red Hills Parkway
435-627-4800




Frequently Asked Questions

The City Power Company has a Facebook page that can be found by searching City of St. George Energy Services Department.  Pictures of jobs the crews are working on, energy efficiency information and other news is shared on the page. 

The City Power Company has a Twitter accounts that provide information on power outages.  You can follow the SGESD at @sgcity.power

If there is an outage that is affecting your area, it is not possible to restore power to any one home or business until the situation has been restored and power is available to all customers in the affected area.  It is recommended that make arrangements in advance to provide for your medical needs in the event of a power outage. 

Building Department will issue a connect order after final inspection. Electricians can call (435) 627-4800 to schedule an appointment for service installation and meter installation.

Please contact Building Department at (435) 627-4100.

Please call 311.
 

The City Power Company service territory is roughly the area of the City north of the Virgin River.  The area of the City south of the Virgin River was annexed during the 1980’s.  At that time it was served by Dixie Power and continues to be served by that utility today.  

The current rates are posted on the City’s website.

435-627-4700

435-627-4835

 

This is the City of St. George Dispatch center which is open 24 hours a day 365 days a year.  If you get a recording the dispatchers on duty are answering another call.  Please leave a message.  Include the following:

 

• Your name

• Phone number with area code

• Address of the emergency

 

The dispatcher will contact the on-call personnel.  Please be aware that that dispatcher may be addressing more than one issue and several callers.  Unless there is a question, you will probably not receive a call back.  

435-627-4530

 

If there are trees in the lines of any lines attached to a power pole, please contact the City Power Company BEFORE pruning the trees.  

The form improves the communication efficiency between the contractors and SGESD to inspect service trenches.
Please allow up to 48 business hours to hear back from our inspector regarding your request. If there is a delay getting a response, please call 435-627-4804.